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Writing an Effective Apology Letter to Customers [+ 5 Examples]
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/cdn.vox-cdn.com/uploads/chorus_asset/file/19749739/VRG_Automation_spot_01.0.jpg "Robots aren't taking our jobs — they're becoming our bosses - The Verge")
Robots aren't taking our jobs — they're becoming our bosses - The Verge
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We're sorry but it's not our fault: Organizational apologies in ambiguous crisis situations - Bentley - 2018 - Journal of Contingencies and Crisis Management - Wiley Online Library
10 Business Apology Letter Examples - Small Business Trends
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